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FAQ
1
​How do I
place an order?
Shop our online store or request a copy of the order form and mail it to the Scott SWCD office with your payment. Orders may also be placed over the phone at (952) 492-5425. Pre-paid orders will be accepted on a first-come, first-served basis. The earlier you place your order, the better your chances are of receiving the quantities and species you want.
2
Can I use a paper form to place my order?
Yes. You can stop in our office to pick up an order form or call us at (952) 492-5425 to have one sent to your home. Please note that species availability is subject to change without warning, so for the most accurate list of currently available species, it is advised to place your order online or over the phone.
3
How can I pay for my order?
Payment must be submitted with each order. We accept personal checks with mailed orders and cash, check, or credit card for orders made in-person at the SWCD office. We have partnered with Paypal and accept VISA, Mastercard, Discover and American Express payment at our online store. All prices include Minnesota sales tax.
4
Where and when is my order shipped?
Orders will NOT be shipped to your home. Orders will be available for pick up at the Scott County Fairgrounds, located at 7151 W 190 St. Jordan, MN 55352. After making your purchase, you will receive confirmation of your order with exact day and time for pick up.
5
Returns
& Refunds
For the winter tree sale, no refunds will be given 30 days after original purchase or after April 1st, whichever comes first. For the summer plant sale, no refunds or cancellations after May 19th.
We reserve the right to make substitutions of similar value and type. Due to circumstances beyond its control, the Scott SWCD cannot be responsible for the condition of live plant or seed stock after the scheduled pick-up date, and is unable to provide returns or refunds.